FAQs
Find answers to the most commonly asked questions about CASA of Youth Heartline, our mission, volunteer opportunities, and how we support children in foster care.
What does CASA stand for?
CASA is an acronym for “court-appointed special advocates,” which is a community volunteer who is trained to work with a child in foster care while a decision is made on where that child should live.
How long does training take?
New volunteers can expect to spend 30 hours of pre-service training, including 6 hours of classroom instruction, 23 hours of self-paced sessions, and 1 hour of courtroom observation. Once fully trained, an additional 12 hours per year of continuing education is required.
How much time is required of a volunteer?
Once trained, most advocates spend 5-10 hours a month on their case. This can vary based on the stage of the case and when reports are required by the court.
Do I need prior legal or social work experience?
No experience is required. CASA provides comprehensive training, ongoing guidance, and staff support so volunteers feel prepared and confident. Experience with children is a plus but not a requirement.
What does a CASA Advocate do?
CASA advocates are appointed by judges to advocate for the best interests of abused and neglected children in court and other settings. The primary responsibilities of a CASA volunteer are to:
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Gather information: Review documents and records, interview the children, family members, and professionals in their lives.
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Appear in court: Advocate for the child's best interests and provide testimony when necessary.
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Explain what is going on: Help the child understand the court proceedings.
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"Be the glue": Seek cooperative solutions among individuals and organizations involved in the children's lives. As one volunteer said: Be the glue that connects the pieces in a complicated child welfare system.
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Recommend services: Ensure that the children and their family are receiving appropriate services and advocate for those that are not immediately available. Bring concerns about the child's health, education, mental health, etc. to the appropriate professionals.
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Monitor case plans and court orders: Check to see that plans are being followed and mandated review hearings are being held.
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Keep the court informed: Update the court on developments with agencies and family members. Ensure that appropriate motions are filed on behalf of the child so the court knows about any changes in the child's situation, and provide written reports at court hearings.